Shipping policy

Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with Keepsa.in. We strive to deliver your order as quickly and safely as possible.

Order Processing

  • All confirmed orders are processed and dispatched within 24 hours of successful payment confirmation.

  • Orders placed on Sundays or public holidays may be processed on the next working day.

  • During festive seasons, promotional sales, or unforeseen circumstances, dispatch may take slightly longer.

Delivery Timeline

  • Estimated delivery time is 5–10 business days from the date of dispatch.

  • Delivery timelines vary depending on your location, courier partner availability, weather conditions, and other factors beyond our control.

  • Metro cities are generally delivered faster, while remote or rural locations may require additional transit time.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

  • Any promotional free shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via Email and/or SMS/WhatsApp containing your tracking number and courier details. You can use this information to track your shipment in real time.

Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery across India. The courier partner may vary depending on your delivery location.

Delays

While we aim to meet the estimated delivery timeline, delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Transport disruptions

  • Government restrictions

  • Courier operational delays

  • Incorrect or incomplete shipping address provided by the customer

Keepsa.in is not liable for delays caused by third-party courier services or circumstances beyond our reasonable control.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

If an order is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for re-dispatch.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Please refuse to accept the package whenever possible.

  • Contact our customer support within 24 hours of delivery with your order number and photos/videos of the package.

  • We will investigate the issue with our courier partner and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support through the contact details available on Keepsa.in.